The transportation sector has experienced tremendous evolution over the years in Nigeria. With the building of airports across the country and the launching of new airlines every now and then, air transportation has become one of the most effective and easiest ways of transportation so far. Dubbed The Wings of Nigeria, Arik Air has been able to emerge as one the most popular and successful airlines not only in Nigeria but also in Africa at large. Introduced in the year 2006 with offices in Lagos and Abuja, the airline now operates in many states in Nigeria. So far, it is one of the cheapest and most reliable airlines that has its operations within Nigeria.
Brief History Of Arik Airline
Arik Airline was founded in the year 2002 by Joseph Arumemi-Ikhide. It commenced its operations on the 30th of October 2006 with two hubs in Murtala Mohammed International Airport in Lagos and Nnamdi Azikiwe International Airport in Abuja. The airline has its head office located at the Arik Air Aviation Center in Murtala Muhammed International Airport Lagos. The airline began its international flight operations on the 4th of April 2008 when it was granted permission to fly to the United States of America. They were further granted access to London on the 15th of December 2008. This gave them access to other International countries like Dubai, Johannesburg, and New York JFK.
Due to certain financial crises, the airline was taken over by the Asset Management Corporation of Nigeria (AMCON). To enable a complete change of the administrative procedures that led to financial instability, the airline was merged with Aero Contractors and is targeted to have a new brand name called Nigeria Eagle (NG Eagle). Irrespective of these, the airline still serves its customers at its best.
Steps To Booking Flights With Arik Air
Arik Airline has one of the easiest flight booking procedures. It is more convenient to book your flight with Arik through their online platform as it is totally user-friendly and stress-free. Their air flight schedule covers 22 airports within the country. They further extend their services to 9 airports within the African continent.
Steps To Book Arik Air Local and International Flights:
- Log in to the Arik airline official website or click here
- Find the area with Book Flight.
- Select from the three options (return flight, one-way flight, or multi destinations flight).
- Select your desired take-off airport from the list of airports Arik airline operates in.
- Select your desired destination.
- Choose your departure date and the expected date of return.
- Select from the different classes of Arik flight (economy or business class).
- Choose the group you fall into.
- Input your promo code if you have one you need to make use of.
- Select where you are boking from and tap on the “search and book” button. This will give you a list of available flights for the day based on your location. When there is no available flight for your location you will be provided the available flight at the nearest location to you.
- Select from the options provided and tap on the “book a flight” button.
- Input your Name, Date of Birth, Passport Number (demanded on international flights only), Email Address, Phone Number, coupon code if you have any, and select your travel insurance if you want.
- Select “Continue” to run a confirmation process.
- Your information will be displayed for you to confirm.
- The next step is your means of payment, choose the mode in which you wish to make your payment.
- Click on the terms and conditions and tick the accept terms and conditions. Then select “Continue”.
- At this point, you will be redirected to the payment platform. The means of payment selected will be provided and after making the payments, your Arik e-ticket will be sent to your email. Get the printout because it will be one of the requirements during the check-in process.
Types of Flight Booking With Arik Air
There are three distinct types of bookings you can make with Arik Air. These include:
- Return trips
- One-way trips
- Multiple destinations
When booking Arik Air flights, you have to be specific, indicating if it is a return trip, one-way trip, or multiple destinations trip.
Arik Air Booking Requirements
Before you set out to book a flight, you need to get some things ready. You will be required to avail certain information and documents at the time of booking. Essentially, you will need an identification document most importantly a valid passport or national identification/travel document. The information being sought includes:
- Full names as can be seen in the passport or identification document
- Your nationality
- Date of birth
- The passport or identification/travel number
- The types of document
- Issuing date and expiry date
It is noteworthy that the above information will be collected automatically when you submit your passport.
Provide Basic Information
The basic information you need to provide depends on the nature of your trip. Those booking for one-way trips will be required to provide the date of flight, your travel destination (departure and arrival airports), and the number of travelers (for example family members) for whom you wish to secure Arik Air tickets for.
Those who wish to book return tickets must provide in addition, their return flight dates. Furthermore, you will have to choose whether you want to travel using the economy class or business class as the classes differ in ticket prices. If you intend to visit more than one destination, then you will have to provide information for each destination. They will be numbered from one (for example destination 1, destination 2, etc.)
You can book flights at the Arik Air offices nearest to you but the most convenient, cost-effective, and easy way to make your flight bookings is to do it online on the official website of Arik Air. The online application is simple and straightforward. However, you must ensure that the information you provide is accurate and correct as any wrong entry can cause unnecessary flight delays.
Other information you will need to provide during the booking process is the ideal time of the day and favorable flight duration you wish to travel. Arik Air will give you a list of departure times for your travel date as well as a list of flights by the number of stopovers and length. This will help you choose the best time of the day that fits your schedule and the shortest flight if you so desire.
Provide Your Payment Information
After completing the paperwork for your booking and confirming the details as accurate, and correct, it is time to seal the deal by making payment. Arik Air accepts both cash and credit card payments. Ensure you provide the correct information if you are using your credit card to avoid losses and unnecessary delays. Confirmation of payment will release the ticket and your booking process will be complete.
Arik Air Nigeria Check-In
With the booking ticket in your hand, your only job will be to wait for the due traveling date to check-in and board. The Arik Air check-in counters usually open 2.5 hours before the departure time for the local (domestic) flights and 4 hours before the departure time for international flights. You are supposed to check in within these times. If you arrive later than these times, you run a risk of missing your flight.
At the check-in desk, you will be required to produce the booking ticket or tickets, your passport, and anything else that you might have been asked to provide during booking time to carry with you when checking in. An example is your company identification card. Passengers of Arik Air are required to check-in before the closure of the check-in desks, which are 45 minutes for domestic flights and 2 hours for international flights prior to the planned departure time. This policy is strictly adhered to by Arik Air.
It is important to note that you can only check-in online 24 hours prior to your flight time. After checking in, you can print a boarding pass or request for it to be sent to your email so that you can present it at the airport for a speedier check-in process.
The Affordability Of Arik Airline Compared To Other Airlines
In a bid to have a clear determined comparison between the Arik Airline flight prices with that of other Nigerian airline operators like Air Peace and Green Africa, the charges for local flights within Nigeria will be used focusing more on departure.
Though the prices vary with time, the least amount for Arik Air on a departure flight from Lagos to Abuja is N25,357 on economy class. Furthermore, considering the Air Peace on the same category of departure flight from Lagos to Abuja goes with a list price of N29,402. Green Africa, on the other hand, also goes through changes as the flight schedule time changes. The minimum price for a departure flight from Lagos to Abuja is N24,000 on economy class.
Looking at the round trip price of the three focus airlines, Arik Air places a charge of N26,025 as the least amount for a trip from Abuja to Lagos making use of the economy class. Air Peace goes ahead to maintain their charge as N29,402 on a round trip or multiple city flights from Abuja to Lagos on the economy class while Green Africa maintains their price of N24,000 on the round trip flight schedule from Abuja to Lagos making use of the economy class.
Is Arik Air Still Active In Nigeria?
Despite all the ups and downs experienced by the airline in the past, they still hold ground in the Nigerian aviation industry as one of the leading airlines in Nigeria and other parts of Africa. They operate presently in the best interest of their customer as they are kin in developing a distinguished brand name in the aviation industry, both in Nigeria and beyond. Arik is currently considered as one of the stable airlines as they strive towards perfection and the best service delivery in the aviation industry.
List of Arik Air Operating Airports and Its Destinations
Below are the airports used by Arik Air and their destinations:
Take Off Point | Destination |
Asaba International Airport (ABB) | Nnamdi Azikiwe International Airport (ABV) |
Asaba International Airport (ABB) | Murtala Mohammed International Airport (LOS) |
Felix Houphouet Boigny Airport (ABJ) | Murtala Mohammed International Airport (LOS) |
Nnamdi Azikiwe International Airport (ABV) | Asaba International Airport (ABB) |
Nnamdi Azikiwe International Airport (ABV) | Kotoka International Airport (ACC) |
Nnamdi Azikiwe International Airport (ABV) | Benin City Airport (BNI) |
Nnamdi Azikiwe International Airport (ABV) | Calabar Airport (CBQ) |
Nnamdi Azikiwe International Airport (ABV) | Enugu Airport (ENU) |
Nnamdi Azikiwe International Airport (ABV) | Gombe Lawanti International Airport (GMO) |
Nnamdi Azikiwe International Airport (ABV) | Ibadan Airport (IBA) |
Nnamdi Azikiwe International Airport (ABV) | Ilorin International Airport (ILR) |
Nnamdi Azikiwe International Airport (ABV) | Mallam Aminu Kano International Airport (KAN) |
Nnamdi Azikiwe International Airport (ABV) | Murtala Mohammed International Airport (LOS) |
Nnamdi Azikiwe International Airport (ABV) | Port Harcourt International Airport (PHC) |
Nnamdi Azikiwe International Airport (ABV) | Sam Mbakwe International Airport (QOW) |
Nnamdi Azikiwe International Airport (ABV) | Yola Airport (YOL) |
Kotoka International Airport (ACC) | Nnamdi Azikiwe International Airport (ABV) |
Kotoka International Airport (ACC) | Leopold Sedar Senghor International Airport (DKR) |
Kotoka International Airport (ACC) | Murtala Mohammed International Airport (LOS) |
Kotoka International Airport (ACC) | Roberts International Airport (ROB) |
Yundum International Airport (BJL) | Lungi International Airport (FNA) |
Benin City Airport (BNI) | Nnamdi Azikiwe International Airport (ABV) |
Benin City Airport (BNI) | Murtala Mohammed International Airport (LOS) |
Calabar Airport (CBQ) | Nnamdi Azikiwe International Airport (ABV) |
Calabar Airport (CBQ) | Murtala Mohammed International Airport (LOS) |
Cotonou Airport (COO) | Leopold Sedar Senghor International Airport (DKR) |
Cotonou Airport (COO) | Murtala Mohammed International Airport (LOS) |
Cotonou Airport (COO) | Douala Airport (DLA) |
Leopold Sedar Senghor International Airport (DKR) | Kotoka International Airport (ACC) |
Leopold Sedar Senghor International Airport (DKR) | Cotonou Airport (COO) |
 Douala Airport (DLA) | Cotonou Airport (COO) |
Enugu Airport (ENU) | Murtala Mohammed International Airport (LOS) |
Lungi International Airport (FNA) | Yundum International Airport (BJL) |
Lungi International Airport (FNA) | Murtala Mohammed International Airport (LOS) |
Gombe Lawanti International Airport (GMO) | Nnamdi Azikiwe International Airport (ABV) |
Ibadan Airport (IBA) | Nnamdi Azikiwe International Airport (ABV) |
Ilorin International Airport (ILR) | Nnamdi Azikiwe International Airport (ABV) |
O.R. Tambo International Airport (JNB) | Murtala Mohammed International Airport (LOS) |
Jos Airport (JOS) | Murtala Mohammed International Airport (LOS) |
Kaduna Airport (KAD) | Murtala Mohammed International Airport (LOS) |
Mallam Aminu Kano International Airport (KAN) | Nnamdi Azikiwe International Airport (ABV) |
Mallam Aminu Kano International Airport (KAN) | Murtala Mohammed International Airport (LOS) |
Murtala Mohammed International Airport (LOS) | Asaba International Airport (ABB) |
Murtala Mohammed International Airport (LOS) | Felix Houphouet Boigny Airport (ABJ) |
Murtala Mohammed International Airport (LOS) | Nnamdi Azikiwe International Airport (ABV) |
Murtala Mohammed International Airport (LOS) | Kotoka International Airport (ACC) |
Murtala Mohammed International Airport (LOS) | Benin City Airport (BNI) |
Murtala Mohammed International Airport (LOS) | Calabar Airport (CBQ) |
Murtala Mohammed International Airport (LOS) | Cotonou Airport (COO) |
Murtala Mohammed International Airport (LOS) | Enugu Airport (ENU) |
Murtala Mohammed International Airport (LOS) | Lungi International Airport (FNA) |
Murtala Mohammed International Airport (LOS) | O.R. Tambo International Airport (JNB) |
Murtala Mohammed International Airport (LOS) | Jos Airport (JOS) |
Murtala Mohammed International Airport (LOS) | Kaduna Airport (KAD) |
Murtala Mohammed International Airport (LOS) | Mallam Aminu Kano International Airport (KAN) |
Murtala Mohammed International Airport (LOS) | Port Harcourt International Airport (PHC) |
Murtala Mohammed International Airport (LOS) | Sam Mbakwe International Airport (QOW) |
Murtala Mohammed International Airport (LOS) | Akwa Ibom Airport (QUO) |
Port Harcourt International Airport (PHC) | Nnamdi Azikiwe International Airport (ABV) |
Port Harcourt International Airport (PHC) | Murtala Mohammed International Airport (LOS) |
Sam Mbakwe International Airport (QOW) | Nnamdi Azikiwe International Airport (ABV) |
Sam Mbakwe International Airport (QOW) | Murtala Mohammed International Airport (LOS) |
Akwa Ibom Airport (QUO) | Murtala Mohammed International Airport (LOS) |
Roberts International Airport (ROB) | Kotoka International Airport (ACC) |
Yola Airport (YOL) | Nnamdi Azikiwe International Airport (ABV) |
Asaba International Airport (ABB) | Nnamdi Azikiwe International Airport (ABV) |
Asaba International Airport (ABB) | Murtala Mohammed International Airport (LOS) |
Nnamdi Azikiwe International Airport (ABV) | Asaba International Airport (ABB) |
Nnamdi Azikiwe International Airport (ABV) | Kotoka International Airport (ACC) |
Nnamdi Azikiwe International Airport (ABV) | Benin City Airport (BNI) |
Nnamdi Azikiwe International Airport (ABV) | Calabar Airport (CBQ) |
Nnamdi Azikiwe International Airport (ABV) | Enugu Airport (ENU) |
Nnamdi Azikiwe International Airport (ABV) | Gombe Lawanti International Airport (GMO) |
Nnamdi Azikiwe International Airport (ABV) | Ibadan Airport (IBA) |
Nnamdi Azikiwe International Airport (ABV) | Ilorin International Airport (ILR) |
Nnamdi Azikiwe International Airport (ABV) | Murtala Mohammed International Airport (LOS) |
Nnamdi Azikiwe International Airport (ABV) | Port Harcourt International Airport (PHC) |
Nnamdi Azikiwe International Airport (ABV) | Sam Mbakwe International Airport (QOW) |
Nnamdi Azikiwe International Airport (ABV) | Akwa Ibom Airport (QUO) |
Arik Air Nigeria Customer Care Contact Details
With all these online processes, a good feedback mechanism is always important so you can discuss any troubles encountered with the most knowledgeable persons on Arik Air workings – the Arik Air staff. Arik Air has made provisions for Customer Care through the following lines:
- +234 (0) 1279 9999
- +234(0) 8077793501
- +234 (0) 8157779472
- +234 (0) 8157779481
- +234 (0)8157779479
- +234 (0) 8157779470
If you still want to reach a customer care representative online, here are the available emails and associated difficulties that are to be reported for immediate response:
- For refunds, you can send emails to – [email protected]
- To register a complaint – [email protected]
List Of Arik Air Office Locations In the Different States and Their Addresses
For customers that can not make use of the online platforms provided for easy services, here is the address of Arik Airlines within the country. The agents on the ground can help out with customer care-related services and also provide easy booking services for customers. Below are the walk-in addresses of Arik Airline and the states they are located in within the country:
Arik Air Enugu, Nigeria Address:
- N0 7 Pocket Layout, Ebeano Estate,
Besides Airtel Office,
Otigba Junction,
New Haven, Enugu State. - Enugu Airport
Arik Air Abuja, Nigeria Address:
- Arik Air Travel Shop
The ground floor of the Senate building within the National Assembly Complex,
Three Arms Zone, off Shehu Shagari Way - Arik Air Travel Shop
Melita Plaza, Near Efab Plaza, Ahmadu Bello Way, Area 11
Arik Air Travel Shop - Transcorp Hilton, 1 Aguiyi Ironsi Street, Maitama
Arik Air Travel Shop
Eco Bank, 51 Gana Street, Maitama, Abuja, Nigeria - Abuja Nnamdi Azikiwe International Airport Terminal
Abuja Domestic Airport Terminal
Arik Air Akure, Nigeria Address:
- Akure Airport
Arik Air Benin City, Nigeria Address:
- 45 Akpakpava Road, opposite Asimowu House
besides GT Bank Benin city, Edo state. - Benin City Airport
Arik Air Calabar, Nigeria Address:
- Cybermul Complex, Plot 135 Ndidem Usang Iso Road Calabar
Arik Air Gombe, Nigeria Address:
- Gombe Airport
Arik Air Ibadan, Nigeria Address:
- Peacock Aviation & Allied Services Ltd
Ibadan Oluyole House, 6 Obafemi Awolowo Street, Dugbe, Oke Bola, Ibadan, Oyo State - Ibadan Airport
Arik Air Ilorin, Nigeria Address:
- Ilorin Airport
Arik Air Jos, Nigeria Address:
- Arik Air Travel Shop
Hill Station Hotel, No. 1 Tudun Wada Road - Jos Yakubu Gowon Airport
Arik Air Kaduna, Nigeria Address:
- 3-4 Kachia Road by Danbo international school Kaduna south
- Arik Air Travel Shop
Hamdala Hotel, 26 Wharf Road - Kaduna Airport
Arik Air Kano, Nigeria Address:
- No 1 Bompai Road Kano State
- Kano International Airport
Arik Air Lagos, Nigeria Address:
- First Bank (UAC House)
1-5 Odunlami Street Marina Lagos Island
First Bank. - Plot 136 Ahmedu Bello Way, Victoria Island
Keystone Bank. - Block 94, Plot 19, Lekki Express Way, Lekki Phase 1
Keystone Bank. - 18/20 Commercial Road, Apapa
Keystone Bank. - Atiku Abubakar Hall, Trade Fair Complex, Ojo
EcoBank. - 9A Warehouse Road, Apapa
Access Bank. - 42 Bode Thomas, Surelere, Lagos.
- Town Planning Way, Ilupeju, Lagos.
- KM 17, Lekki exp. way, chevron roundabout, Lekki, Lagos state.
- Arik Air Travel Shop
45 Awolowo Road, Ikoyi - Arik Air Travel Shop
44 Toyin Street, Ikeja - Arik Air Travel Shop
Sheraton Hotel & Towers, 30 Mobolaji Bank Anthony Way, Ikeja - Arik Air Sales Desk
Access Bank Implant, 11 Town Planning Way, Ilupeju, Lagos - Lagos Murtala Muhammed International Airport, MMIA
- Lagos Murtala Muhammed Domestic Airport, GAT II
Arik Air Maiduguri, Nigeria Address:
- Maiduguri International Airport
Arik Air Onitsha, Nigeria Address:
- Keystone Bank,
main market road
opposite Emeka Offor Plaza,
Onitsha
Arik Air Owerri, Nigeria Address:
- Arik Air Travel Shop
Links Hotels Limited, Plot 5043 New Owerri Commercial Area, Behind Imo State House Of Assembly - Sam Mbakwe International Cargo Airport, Owerri
Arik Air Port Harcourt, Nigeria Address:
- Arik Air Travel Shop
47 Aba Road, Eastern Garden House - Arik AirPort Harcourt International Airport
Omagwa, Port Harcourt - Arik Air
Port Harcourt Garden City Terminal-NAF BASE - Arik Air Travel Shop
47 Aba Road, Eastern Garden House - Port-Harcourt International Airport
Arik Air Sokoto, Nigeria Address:
- Sokoto Airport
Arik Air Uyo, Nigeria Address:
- No. 22 Willington Bassey/Barracks Road, Uyo
- Uyo Airport
Arik Air Warri, Nigeria Address:
- 80 Effurun/Sapele Road, by water resources Junction. Warri Delta State.
- Warri Airport
Arik Air Yola, Nigeria Address:
- Yola Airport