Ntel Nigeria: Data Plan, Office, APN Settings, Customer Care, 4G/LTE Internet Bundles

Ntel (0804) is one of Nigeria’s advanced 4G Long Term Evolution (LTE) network providers which offers an exciting range of price bundles with high-quality mobile experiences to improve productivity.

Ntel is the product of a liquidation process by NatCom Development & Investment Ltd (NatCom) which acquired the core telecom assets previously owned by defunct NITEL/Mtel (Nigeria’s national fixed and mobile operators) in 2015.

NATCOM acquired assets and licences of NITEL and Mtel, percentage interests held in South-Atlantic 3 (SAT-3) consortium, and other assets for $252.251 million.

Between May 2015 and April 2016, Ntel which is the first telecommunications company in Nigeria to roll out the 4G LTE network prepared its business for market launch and in April 2016, had its first commercial rollout.

However, the 4G Service is available in just 3 states namely: Lagos, Port Harcourt & Abuja even though there are promises to expand to other states soonest.

The company made its first on-net test data call in Lagos on Monday, January 18, 2016, and this was followed by its first Voice-over-LTE (VoLTE) call in Lagos on Thursday, February 25, 2016.

In March 2016, the company launched a number reservation campaign which offered prospective subscribers the opportunity to become eligible Ntel pioneers and a chance to pick and reserve up to 5 numbers of their choice, provided they register in time.

Ntel also offers super fast internet access that enables high-definition voice, data and video services. The network is built on the 900/1800 Mhz frequency bands which are the best propagation frequencies for the deployment of 4G/LTE technology.

The network’s bouquet of services includes National Bandwidth; International Voice termination, International Bandwidth; Mobile and Fixed Communications services.

Ntel Data Bundles And Prices

Ntel data plans can be gotten for prices as low as 1,000 and as high as 9,000.

  • Smart Phone Starter Plan – 1,000 – Unlimited Data, 30 minutes voice call, SMS – VALID FOR 3 DAYS
  • Standard Plan – ₦2,400 – Unlimited Data, 70 minutes voice call, SMS – VALID FOR 7 DAYS
  • Monthly Plans – 9,000 – Unlimited Data, 300 minutes voice call, SMS – VALID FOR 30 DAYS

Although Ntel promises up to 230 mbps and unlimited connectivity and downloads, certain terms and conditions apply. The company’s Fair Usage Policy states that at peak periods each day, any customer who has used a total volume of 3gb will be slowed down to 512bps.

Also See: Top 10 Things To Know About Smile Broadband In Nigeria

Ntel NOVA Phone

In July 2017, Ntel launched a bespoke 4G/LTE device called the ‘Ntel NOVA’ which is an exciting ergonomically designed, low priced, dual-SIM device defined by characteristics of both a feature phone and a smartphone. The phone was launched in Lagos on July 6, 2017, and in Abuja on July 11, 2017.

The company says its investment in Ntel NOVA further underscores its firm commitment to changing the game in the 4G/LTE broadband segment and to support the actualisation of the penetration targets outlined in the National Broadband Plan of 2013.


  • Available in three distinct colours – rose gold, gold and grey
  • Runs on the Android 6.0 operating system
  • 8GB+1GB RAM capacity
  • Front 5 megapixels and rear 2 megapixel cameras
  • Bluetooth and WiFi hotspot capabilities
  • Provides for a 2.0 micro USB
  • Earphone jack and two micro SIM card slots
  • 1800mAh battery capacity with Standby time of 7 days and talk time of 9 hours
  • High-quality 3.8-inch capacity touch screen
  • Traditional keyboard for quick dialling
  • Four dedicated Quick Launch keys for internet apps – Facebook, Internet Browser, Twitter, and WhatsApp.

The device is expected to retail at about ₦25,000, includes a free bundle of 25gb data, and 250 voice minutes to call any network, valid for one month.

Despite the growth of the telecoms sector in Nigeria which has seen voice subscriptions rise from less than 60,000 in 2001 to over 147 million as at 2015, Ntel’s Chief Executive Officer, Mr. Kamar Abass, expressed fears that broadband usage has only grown by 20 percent.

The company says it is positioning itself to be a leading provider of high-speed data, high-definition voice, and video services to its customers. According to CEO Abass, Ntel has come to fill the gap by bringing Nigerians unfettered access to full mobile broadband both on voice and data services.

Ntel’s 4G/LTE-Advanced technology built on the 900/1800MHz spectrum will deliver an unbeatable and game-changing customer experience of high-speed Internet Access up to 230mbps, the fastest available in Nigeria, thus enabling a world of full mobile broadband experiences that will transform both lives and livelihoods.

Office And Contact Address

You can contact Ntel by visiting their office at NECOM House, 17th Floor, 15 Marina, Lagos Nigeria. Besides the office visit, its customer care centre can also be reached for queries, complaints or feedback through the email address; [email protected] or [email protected] and phone; 0700ntel live. There is also an avenue on their site to chat live with the operator.


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