{"id":69923,"date":"2021-09-24T10:13:45","date_gmt":"2021-09-24T09:13:45","guid":{"rendered":"https:\/\/buzznigeria.com\/?p=69923"},"modified":"2023-11-01T08:42:11","modified_gmt":"2023-11-01T07:42:11","slug":"sterling-bank-customer-care-contacts-email-address-and-complaints-channels","status":"publish","type":"post","link":"https:\/\/buzznigeria.com\/sterling-bank-customer-care-contacts-email-address-and-complaints-channels\/","title":{"rendered":"Sterling Bank Customer Care, WhatsApp Number and Email Address"},"content":{"rendered":"
Sterling Bank’s customer care line is 018888822. The bank’s WhatsApp number is +234 906 000 6449 and its official email address is customercare@sterling.ng.<\/p>\n
With the catchphrase \u201cYour one-customer bank\u201d, Sterling bank is clearly a financial institution whose management prioritizes satisfying the yearnings of their customers while helping them improve their financial status. In this regard, the bank management is quite knowledgeable about the imperativeness of swiftly and promptly meeting their customers’ complaints, which is why they have set up one of the most efficient customer care units.<\/p>\n
One of the most frequently asked questions among bank customers is how to get customer care contacts without necessarily visiting the banking hall. If you are wondering how to get Sterling Bank customer care contacts, this post contains all the information you need on the bank\u2019s official customer care phone contacts, email addresses, and social media handles.<\/p>\n
Sterling Bank customer care consists of well-trained representatives who attend to customers’ complaints and issues.\u00a0Aside from the bank\u2019s customer care unit at different branches, there are other platforms the bank provides through which customers can always channel their complaints. These channels include:<\/p>\n
Sterling Bank has one of the most friendly, and professionally efficient, customer care services, you may hardly get in other banks. If you wish to visit a Sterling Bank branch to file a complaint, all you need to do is go straight to the customer care unit. There, you will find a customer service officer who is ever ready to listen to, and quickly resolve all of your issues.<\/p>\n
Nevertheless, being a customer-oriented bank, Sterling Bank has made it easy for their esteemed customers to access their customer care service in their comfort zones without visiting any branch.<\/p>\n
Yes. You can access Sterling Bank customer care from anywhere including from the comfort of your home. Bringing your complaints to the customer care unit is one of the easiest things you could do in a banking hall, or even from the comfort of your home with the aid of your mobile phone.<\/p>\n
We’ll be going through the different channels through which you can reach Sterling Bank customer care.<\/p>\n
The official Sterling Bank customer care toll-free phone numbers to call include:<\/p>\n
You can call these numbers at any time of the day, as they offer a 24-hour service. Notwithstanding, these numbers are not meant for text messages so you don\u2019t have to send an SMS to any of the numbers, as it will not be regarded, mainly for calls only.<\/p>\n
Through these phone numbers, you can dial and be linked to a customer service officer who is eager to address your issues at any time.<\/p>\n
There is also the IVR system available when you dial the customer care numbers. This platform takes you through different procedures for solving different issues without having to speak with a customer care agent.<\/p>\n
The official Customer Care email address for Sterling Bank is customercare@sterlingbankng.com. Sterling Ban’s official email address is where customers can always send emails to communicate with the customer care unit and get prompt responses on any issue.<\/p>\n
This saves them the stress of having to visit the banking hall to resolve transactional issues. In other words, you can also access the bank’s customer care anywhere you are if you are too occupied to visit the banking hall.<\/p>\n
Sterling Bank customer care live chat is dedicated to the bank’s customers who wish to live chat with Sterling representatives via their social media pages (Facebook, Twitter, and Instagram) and website. The online live chat can be accessed at any time, from anywhere, provided you have internet access.<\/p>\n
By using this platform, you can get connected to a customer care representative to answer whatever query you may have. To start, simply visit the official website of Sterling Bank click on the message icon you would see on the screen and get connected to a customer care representative.<\/p>\n
The official customer care WhatsApp number for Sterling Bank is +234 906 000 6449. In Nigeria today, one of the most popular social media platforms used by almost all internet and smartphone users is WhatsApp.<\/p>\n
Sterling Bank’s customer care unit is up to speed with the trend, as it has provided a WhatsApp number for customers to leverage. So, if you are wondering whether Sterling Bank has a WhatsApp number, the answer is YES.<\/p>\n