{"id":69904,"date":"2021-09-22T09:35:33","date_gmt":"2021-09-22T08:35:33","guid":{"rendered":"https:\/\/buzznigeria.com\/?p=69904"},"modified":"2023-11-11T23:02:34","modified_gmt":"2023-11-11T22:02:34","slug":"dstv-customer-care-service-line-call-center-and-whatsapp-numbers","status":"publish","type":"post","link":"https:\/\/buzznigeria.com\/dstv-customer-care-service-line-call-center-and-whatsapp-numbers\/","title":{"rendered":"DStv Customer Care Service Line, Call Center and WhatsApp Numbers"},"content":{"rendered":"
The DStv customer care service line in Nigeria is +234 803 904 3788\u00a0(mobile) or\u00a0+234 1 270 3232 (landline), while the WhatsApp number is +234 908 236 8533.<\/strong><\/p>\n One of the secrets to the success of every service company is its ability to provide seamless avenues for interaction with its customers. A perfect illustration of this would be a detailed description of the DStv customer care service. The DStv customer care provides numerous platforms ranging from telephone lines, emails to social media handles on which its subscribers can interact with the company.<\/p>\n On these platforms, queries are solved, inquiries are made, and information is disseminated to subscribers. Also, through its various customer service platforms, the company reviews tons of customer feedback, which equally influences changes, policies, and marketing strategies of the company.<\/p>\n You can contact DStv Nigeria customer care through the following numbers:<\/p>\n If you wish to call the company directly, 0803 900 3788 or 012703232 are the numbers to dial. These call center lines take you directly to the DStv customer care in Nigeria. While this is the general number to call, you can also call the following toll-free numbers depending on your telecom service provider.<\/p>\n The customer care lines are accessible 24\/7. However, on Weekends and Public holidays, you can reach them from 8 a.m. to 9 p.m. The calls are often recorded for quality assurance purposes. You’ll be required to provide your smartcard number, so it is pertinent that you have it handy before contacting DStv’s customer service. The pay-TV company also contacts customers to remind them of their monthly subscriptions and inform them about upcoming promotions and new products and services.<\/p>\n Also attainable in the customer care lines is the Interactive Voice Response (IVR) system. The IVR makes it possible for subscribers to resolve specific issues without even speaking with an agent. The automated service provides voice prompts that guide the customer through procedures for resolving a query. The only difference is that you do not get here from an actual agent but through a machine.<\/p>\n Apart from the call center lines, you can also reach DStv customer care on other platforms like WhatsApp, Email, and social media. The advantage of using these channels is that you do not have to wait the long call canter queues to reach a customer care agent.<\/p>\nDStv Customer Care Nigeria Number<\/strong><\/h2>\n
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How Do I Contact DStv Customer Care In Nigeria?<\/strong><\/h2>\n
Direct Phonecall<\/strong><\/h3>\n
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IVR\u00a0<\/strong><\/h3>\n
Other Interactive Platforms Available on DStv Customer Service<\/strong><\/h2>\n
Whatsapp<\/strong><\/h3>\n