UBA Transfer Codes, Internet And Mobile Banking, Customer Care And UBA U-Direct

Founded in 1949, United Bank for Africa (UBA) Plc, is a mega financial services company with offices in 20 African countries and beyond. The Pan-African bank is also situated in New York, Paris, and London.

Headquartered in Lagos, Lagos State, Nigeria, the bank began operation in 1949, under the name – the British and French Bank Limited (BFB).

Today, the bank has over 4,000 staff and offers a variety of lifestyle products and services as well. Some of its products include but not limited to Wholesale banking, trade, saving accounts, mobile banking, consumer banking, investment banking, current accounts, treasury, and many more.

You’ll get to know more about the bank’s transfer codes, internet and mobile banking, customer care and UBA direct in this piece.

UBA Transfer Codes

There is no doubt that most customers in this age and time prefer electronic payment systems to traditional banking services. Apart from the fact that the former saves time, it’s been found that it also controls expenses, it is user-friendly, has low commissions, minimizes theft or loss, and above all, it is very convenient.

With the bank’s transfer code, banking is made easier and fun – what you actually need is a good internet, data, and sufficient amount of money in your account. Unlike most electronic payment systems, it is very simple to make transfers from a UBA account to another UBA account and to other banks as well.


The bank’s transfer code is *919#. With it, customers can do a whole lot of things such as airtime purchase, payment of bills, fund transfer from one bank to another, the opening of UBA accounts, and accessing a mini statement.

To make a transfer on your mobile phone, you need to generate your PIN first. You can do this by simply dialling*919# and following the on-screen prompt, which will request you to enter your 4-digit pin and your pin will be successfully generated. Once that is done, you can start enjoying the UBA mobile USSD banking.

How to Navigate:

To transfer/send money to a UBA Account, do the following:

  • Dial *919*3#
  • Follow the on-screen command.

To transfer money to other banks, do the following:

  • Dial *919*4#
  • Follow the on-screen command

To check your UBA account balance on your mobile phone, follow these steps:

  • Simply dial *919*00#
  • Enter your PIN and your balance will be shown on your screen.

To buy airtime for yourself, dial *919*Amount#. If you wish to buy airtime for someone, simply *919*Phone number (the person’s phone number)*Amount #

NB: People who are allowed to use UBA USSD Transfer Code on their mobile device are only those whose numbers are registered with the bank. The UBA transfer code only works on the following networks – Airtel, Glo, 9Mobile, and MTN.

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Internet and Mobile Banking

UBA internet banking service offers customers the opportunity to enjoy secure access and unrestricted to their accounts. These wonderful and exciting experiences are basically maximized on the go, using the computer and other internet-enabled devices.

The internet banking features instant self-registration, airtime top-up (for yourself and third party), transfer, payment of bills, booking of flight, cyber receipt, security, and more.

To enjoy or maximize the internet banking, you need to have the app on your phone, computer, and other internet-enabled devices. You can achieve this by downloading the UBA internet banking app launcher from apps stores.

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The UBA mobile banking, formerly known as U-Mobile, offers customers features such as 24-hour customer service support via live chat, quick log-in, indemnity profile to set your desired transaction limits, faster navigation, toggle between day and night modes, airtime top up and many more.

Customer Care

The bank’s customer care is a 24/7 service center established to resolve customers’ inquiries and complaints. The center also ensures requests on the bank’s products and services are followed up and delivered.

If you wish to register a complaint, kindly call UBA customer service numbers – +234 1 6319822, +234 700 2255 822 or +234 1 280 8822 or send an email to [email protected]

UBA U-Direct

The U-Direct is one of the most powerful e-commerce platforms that allow customers to enjoy secure and unrestricted access to their accounts at any time.

Transactions that can be done on the platform include balance inquiry, checkbook, request, account viewing, payment statements of account and more.

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Requirements include – a device with access to the Internet, A completed web/enrolment form, an active UBA account, Executed Indemnity (optional) but you can come along with it if you want to raise your transaction limit.

How to Apply for U-Direct

This can be done in three ways. They are:

  • Instant self-enrolment
  • Registration via Virtual Enrolment Form
  • Application at a local branch.

The Instant self-enrolment, according to UBA takes about 40 seconds to do it while the Virtual enrollment form requires a little bit of time. If you wish to apply at a UBA branch, kindly go to their nearest UBA branch, fill in the forms and you will automatically get enrolled in the bank’s internet banking.


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