Electronic manufacturers, Samsung recalls 2.8 million washing machines over reports of explosions.
The Korean electronics giant is in the news again for the wrong reasons.
A few months back, Samsung had commenced a worldwide recall of its failed smartphone series, Galaxy Note7 over similar concerns.
Barely emerging from the shock of series of Galaxy Note7 phones exploding, Samsung is back in hot soup.
According to reports, a whopping 2.8 million units of its top-loading washing machines are being recalled because they’re exploding.
Some reports say as many as 730 such units have exploded.
The ‘design failure’ has affected at least 34 different models and has led to a recall of models that were sold between March 2011 and November 2016.
As expected, Samsung has presented three solutions to buyers who’ve been affected by this
This includes free home repair of affected models along with an extended free one-year warranty.
Also, those affected are eligible for a rebate on the purchase of a new machine – from Samsung or any other brand.
Finally, a full refund for those who’ve bought a machine within 30 days of the announcement.
This is coming on the heels of the exploding Galaxy Note7s where Samsung recalled millions of phones, and eventually shut down production.
Samsung Recalls Exploding Washing Machine Units
Samsung is now going to court to clean up the mess its exploding washing machines have been creating. A federal class-action lawsuit against the company alleges that some of its top-loading machines did indeed catch fire.
A federal class-action lawsuit against the company alleges that some of its top-loading machines did indeed catch fire.
The US Consumer Product Safety Commission (USCPSC) issued a warning to owners after the incidents came to light.
The commission had expressed its concerns over the “exploding units” of Samsung washing machines.
The agency is currently working closely with Samsung to rectify the hazardous situation.
In a statement released by Samsung, the company stated:
“We are in active discussions with the CPSC to address potential safety issues related to certain top-load washing machines manufactured between March 2011 and April 2016.”