Setting a rule is one thing, adhering to the rule is another. Most people who are in positions of overseeing other staff in a work place, set high standard rules which employees try their best to keep. But when series of these rules are broken by the same authorities who set them, it becomes even harder for the followers to follow. In the real sense, work etiquette is to be kept by all and sundry to help create a healthy, non-fussy work environment. Although in the 21st century and especially in a place like Nigeria where everything goes, etiquette in the workplace has become laid back and no more in regular practice. However, there are common rules like not dating in the work place among others, and in as much as most staff endeavor to keep, they wish their bosses will do the same. Here are top 10 things a boss should do in the office, as it does not exactly encourage professionalism when faulted.
10. Make Introductions
A new staff in an office is likened to a new student in school and probably knows just the boss who or the person who interviewed him. It is only expected that on his first day at work, he is taken to his desk by someone and then introduced to his colleagues by either the boss or any other staff assigned to that task. This act is not just welcoming but professional. When a boss introduces a new employee or client to his staff, it establishes him as the leader and avoids potential embarrassment. That way no presumptuous use of nicknames will be entertained. Introductions also give you the opportunity to practice that handshake and make a good first impression, which is very essential for a boss to his staff.
9. Be Friendly
Just a few bosses sit with their staff over a meal or drink to chat during launch break. There is usually an air of superiority that precedes an attitude of seeking reverence and this most times hinders some ideas that could have emanated from a casual discussion between a boss and his staff. It’s easy to wear the boss cap and interact with your staff only during meetings, but looking unapproachable is not good for morale. It’s super awkward for your staff when they pass you in the hall ready with a sunny smile and you completely ignore them or just grunt a hello. You don’t have to be overly friendly with them either, but once in a while, ask them how they are doing with the job, how their weekend went, and what they think about the concluded league or about the everyday rains. Small talks like this with a staff won’t make you small, it will only make you look mature like the boss you are.
8. Respect The Workplace
This is one of the most faulted work etiquette by CEOs who love being ‘the boss.’ Employees knock before going into a boss’ office but when it’s the bossed turn, he storms into the office without prior notice. asked in. Regardless of whether the office is composed of private workstations, cubicles or an open desk layout, show appreciation for your employees’ work space by notifying them of your coming via quick mail, telecom, Skype or whatever means of communication is used in the firm. This is an easy way for bosses to show consideration for their employees in the casual atmosphere of the modern office. On the other hand, if all phones are to be on silence, the boss’ shouldn’t be the only one ringing as noise is noise irrespective of who creates it. Also, it is not civil for a boss to be calling out names of staff across the hall in a loud voice. If there is no means of sending out a call, walk over to the person’s table and deliver your message – treat your staff and the work place with respect.
7. Your Office Is Not Your Home
Imagine a boss who kicks off his shoes at the office, walks around all day barefoot and tucks out his shirt and loosens his tie, yet expects every other staff to appear decent. Some bosses bring food into the office and forget to clean up the mess days after the food has digested. While some others slam doors and throws things about in anger or panic. It’s great to be relaxed and comfortable at the office, but certain types of behavior that are acceptable at home, are not acceptable in the office. It also applies to the kind of language used at the office. Swearing and cursing are not to take place in a formal environment, and so when an old school mate calls while you are still at work, do well to excuse yourself to where no one will hear all your boyish slang. You wouldn’t want your staff to start seeing you in a different light would you?
6. Don’t Be a Gossip
It is a big no for gossiping in a cardinal workplace as it kills the image of the gossiped/gossiper and the firm. In as much as staff are reprimanded for gossiping, bosses should be too. Look at it this way; a boss calls one of his staff into his inner chamber to ask about another staff and then starts a conversation that stabs the person being talked about at the back – that is gossip, but most times it’s not seen that way. A boss should not take advantage of the privilege that he knows everything about his employee, and use it for his own selfless gratification. Beyond sharing restricted info, employees trust their boss and would be most shocked if he disrespects their privacy and gets their secret out in the open.
5. Keep It Cool Outside of the Office
As the manager, you are the representative for your business and your staff. That means you need to maintain your dignity even when you’re not at work. Whether it’s a business trip or the office holiday party, keep your behavior professional – eyes are everywhere watching and waiting for you to make a blunder. When travelling for business, remind yourself you’re not on vacation. Dress formal and maintain a professional poise. Social media is another after-hours activity where you need to maintain control. Make it a practice not to friend your employees and keep your accounts set to private. Even if you’re not on social media, what you do outside of the office can often end up there.